Thank you for supporting Justin Omoi Music Education, Audio Services, and Production. Because we offer physical merchandise, instant digital assets, premium educational content, professional services, and musical instrumentals, our refund policies are divided by category. Please read the terms below:

 

1. Instrumental Beats & Audio Licensing

• All Sales Final: Due to the digital and downloadable nature of music instrumentals, all sales of beats (including non-exclusive leases and exclusive rights purchases) are final and non-refundable.

• License Revocation: In the extremely rare event that a refund or payment chargeback is processed for a beat transaction, your license agreement to use that beat is immediately terminated and revoked. Any public release, commercial use, or distribution of a song using that beat after revocation will be treated as unauthorized copyright infringement.

• File Issues: If the downloaded audio files (MP3, WAV, or stems/trackouts) are corrupted or fail to deliver, contact us immediately via our Contact Page so we can manually send you the uncorrupted files.

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2. Omoi’s Music Course & Digital Shop Items

• Video Course Series: We offer a strict no-refund policy on Omoi's Music Course once portal access is granted. Because you receive lifetime, immediate access to the full structured curriculum, modules, and intellectual property, all sales are final.

• Plugins & Presets: All sales of digital downloads, FL Studio patcher plugins, and presets available in our Shop are final and non-refundable once downloaded.

 

3. Audio Mastering Services

• Service Delivery: Due to the customized labor involved in professional audio engineering, mastering services are non-refundable once the engineering work has begun or the final mastered files have been delivered.

• Revisions: Every mastering package includes a set number of revisions to adjust clarity, punch, or loudness to your specifications. Revision requests must be submitted through our file upload system within 14 days of receiving your initial master.

 

4. Physical Merchandise (Shirts & Stickers)

• Return Window: We accept returns and exchanges on physical shirts and stickers within 30 days of your delivery date.

• Item Condition: Physical items must be returned unworn, unwashed, and in their original packaging to be eligible for a refund.

• Damaged or Incorrect Items: If a shirt or sticker arrives damaged or you receive the wrong print, please use our Contact Form to submit a photo of the product within 7 days of delivery. We will ship a replacement at no extra cost.

• Return Shipping: Customers are responsible for return shipping costs unless the physical item arrived defective or damaged.

 

5. How to Request Assistance

For any questions regarding your order, license agreements, course access, or to initiate a physical merchandise return, please visit our official Contact Page and submit your order details.